Version 1.1, 2021-01-19
Your privacy is important, both for you and for us. We will do our very best to ensure that the data you let us process is handled in a secure way, with your integrity in focus. The Coaching Wheel (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy applies to our website, https://coachingwheels.com/, and its associated subdomains (collectively, our “Service”) alongside our application The Coaching Wheel. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
For this Privacy Policy:
We collect information from you when you visit our website, register on our site, place an order, subscribe to our service, fill out a contact form or respond to a survey.
Depending on who you are, we collect:
You (or your organization as our Customer) are liable for personal data included in information submitted by you to a workspace in your use of the Application (e.g. Text, rates, etc. submitted electronically), including also personal data provided by Audience in their interaction with your group session. The Coaching Wheel will only store such personal data to the extent provided and as a result of your use of the Application.
The typical situations when we process your data are listed below:
We use PayPal (Braintree) who is a level 1 PCI compliant third-party vendor to process credit card payments. We never store, handle or access any payment related data other than described herein. We may collect some limited information, such as your email address and transaction history. In addition, PayPal generally provides us with limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your type of card, expiry date and last four digits as well as IP address and VAT number, where applicable. If you choose to pay by invoice, we may need to collect and transfer additional information, like your company name, registration number and phone number, to our invoicing service provider to enable credit checks and send you invoices. PayPal is controllers and responsible for the personal data that they collect. The use of your data by our invoicing service providers is subject to their own privacy policies. We have data processing agreements with PayPal in place.
By submitting your email address on this website, you agree to receive emails from us. We only send emails to people who have authorized us to contact them, either directly by sending us email via contact form, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do.
We keep your information only so long as we need it to provide The Coaching Wheel to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.
You can at all times delete your projects and coaching wheels when you are logged into our Application. You may delete your contacts and other personal data including the entire Account on request by email to contact@coachingwheels.com. We will comply with your request promptly and at the latest within 30 days. We store personal data as long as needed for the purpose described in this Privacy Policy but please note that we may store personal data for a longer period of time if needed to fulfil legal requirements.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to The Coaching Wheel or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Personal information that you submit through the Services may be stored, processed and transferred to countries other than where you live, for example, to our servers or our authorized service providers in the European Economic Area (EEA) or the United States of America. By submitting your personal information to us, you consent to these transfers, storing and processing. We will take all reasonable efforts to ensure that your data is treated securely and in accordance with this policy.
The laws of Bulgaria, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using our site, registering an account, or making a purchase, you consent to this Privacy Policy.
Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
The Coaching Wheel uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
The Services are addressed to organizations and individuals being sixteen years of age or older. By registering an Account, you warrant and represent that you have that legal age as further described in the Terms. If You are a parent or guardian and You are aware that Your child under sixteen has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
This Privacy Policy is not part of the Terms and we may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we will provide additional notice through the Services. If you disagree with the changes to this Privacy Policy, you should send us a request to delete your Account.
We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that The Coaching Wheel shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. The Coaching Wheel does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.
We engage third party companies or individuals as service providers or business partners to process your Account to support our business. These third parties are our processors and may, for example, provide and help us with computing and storage services. From time to time, we may remove or engage new processors and when we do the Coaching Wheel will ensure that the processor may access and use your data only to deliver the services the Coaching Wheel has retained them to provide and is prohibited from using such data for any other purpose. Please see our entire list of processors below.
For the purpose of this Privacy Policy, we are a Data Controller of your personal information.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.
We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
According to CalOPPA, personal information is defined as any data that may be used to identify a person
Under the CalOPPA, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Don't hesitate to contact us if you have any questions.